New SmartRent rollouts
An outlet in each unit, a smart lock on each unit door, Alloy Access readers, and WiFi or an ethernet cable for each hub.
Platform focus
SmartRent installation and service for Bay Area multifamily properties.
Elwin Security installs, configures, repairs and supports SmartRent access control and smart locks for multifamily and mixed-use properties in the San Francisco Bay Area, from its Santa Clara office. A SmartRent scope covers the in-unit Alloy hub, the unit door locks, the Alloy Access readers, the network path and the credential handoff.
Use case
For properties that have chosen SmartRent and need it installed unit by unit.
The hubs, locks, readers and wiring are on the property, and that is the part Elwin installs and services.
SmartRent repairs and service calls
A hub whose light is blinking green or red instead of solid green.
Existing locks and readers
Elwin reviews what is on the doors before recommending reuse or replacement.
Service focus
SmartRent projects come down to the hub, the unit door, the reader and the network.
The platform is chosen. The outlet, the door prep and the network path at each location still set the scope.
Hubs and network
SmartRent's hubs page says a WiFi chip connects the hub to the property's managed WiFi network and that the cellular connection 'can also serve as a backup if WiFi is down'.
Site walk
What Elwin checks before scoping a SmartRent project.
The site walk confirms where each hub goes, how each unit door is prepped, where readers mount, and how each hub reaches the internet.
Hub location and power
An outlet and an out-of-sight location in each unit.
Unit doors
Door thickness, backset, bore and existing deadbolt prep against the lock's listed range. Your fire marshal or AHJ determines compliance.
Common doors, gates and garages
Reader form factor at each opening.
Network and administration
WiFi or Ethernet at each hub.
System layers
A SmartRent scope spans the hub, the lock, the reader, the network and the resident credential.
SmartRent's hardware pages and help center set the limits. The property sets the layout.
Unit locks and batteries
Your fire marshal or AHJ determines compliance.
- Yale Assure
- Yale Pro 2
- Alloy Deadbolt+
Process
SmartRent installation starts at the outlet and the door, not at the app.
Elwin plans the hub, the lock, the readers and the credential model before equipment is ordered.
Walk the units and doors
Confirm an outlet and hub location per unit, door prep, reader locations, panel space, wiring paths and existing hardware.
Result: A unit-by-unit and door-by-door scope.
Plan hubs, locks and credentials
Choose the hub model, the lock model, reader form factors and the credential mix with the property team.
Result: The SmartRent setup matches how the property is run.
Install, configure, test, hand off
Mount hubs, fit locks, mount readers and panels, pull cable, bring each hub onto WiFi or Ethernet, test each door, then train staff.
Result: A working SmartRent system with documentation and a support path.
What matters
SmartRent's hub is powered through an electrical wall outlet, and the smart door lock runs on batteries.
The software side is SmartRent's. The hubs, locks, readers, wiring and door prep are on the property, and that is what Elwin installs and services.
A keypad lock above a lever handle on an aluminum-framed glass entry door, with metal lockers inside the lobby.
A person holds a tagged key and a key fob inside a glass-walled lobby.
FAQ
Yes. Elwin Security installs, configures, repairs and supports SmartRent access control and smart locks for multifamily and mixed-use properties in the San Francisco Bay Area from its Santa Clara office. The work covers in-unit hubs, unit door locks, readers and panels, network paths and the credential handoff.
Site walk
Start with the property conditions.
Tell Elwin what is not working, what systems are already on site, and which access points matter most. The next step is a scope grounded in the building, not a generic product list.
Request a site walk.
- Contact
- Project
- Property and send