Door, frame, and alignment
The opening has to swing, clear, close, and meet the frame before the lock or electronic system can behave correctly.
Commercial service + repair
Start with what is failing.
Elwin troubleshoots the full commercial opening and its connected systems: locks, handles, hinges, closers, panic hardware, vertical rods, readers, strikes, intercoms, cameras, wiring, and power.
What is failing?
Choose the symptom closest to the problem.
Choose a path below to see the common symptoms, connected hardware, and information that helps start the service call.
Locks + keys
A lock, cylinder, key, or rekey problem
Hard-to-turn keys, failed latches, loose levers, storefront hardware, rekeys, and authorized key-system changes.
View commercial locksmith service →Door + frameA door drags, sags, binds, or will not latch
Door alignment, hinges, pivots, frames, thresholds, handles, and the mechanical conditions that keep an opening from working.
View commercial door repair →Closer + exit hardwareA door slams, closes slowly, or has exit-device trouble
Commercial closers, panic bars, vertical rods, latch retraction, leaking hardware, and doors that do not close or release cleanly.
View closer and exit-device service →Access controlA credential works but the opening does not
Readers, strikes, maglocks, door position, request-to-exit, power, wiring, controllers, credentials, and release behavior.
View access-control repair →Intercom + entryVisitor calls, directories, or door release are failing
Intercom panels, resident or staff calling, directories, gate or door release, wiring, network conditions, and entry workflow.
View intercom repair →Cameras + recordingVideo, recording, coverage, or review access is unreliable
Cameras, cabling, power, network paths, recorders, viewing permissions, remote access, and coverage gaps.
View camera repair →Whole-opening diagnosis
A failure at the reader may start at the hinge.
A commercial opening is a chain. Elwin checks the mechanical and electronic layers together before the repair scope is set.
Hinges, pivots, and closer
Sag, binding, closing force, closing speed, and latching speed can make a healthy lock look like the problem.
Handle, lock, latch, and strike
Mechanical wear, alignment, function, and compatibility determine whether the opening secures and releases.
Panic bar, vertical rods, and egress
Exit hardware has to retract, relatch, and work with the door and frame without obstructing normal egress.
Reader, release, power, and wiring
The electronic layer depends on the mechanical opening, power, field devices, controller logic, and cable path working together.
Choose the right request
Service call or larger project?
Service + repair
There is a defined problem to diagnose.
Use the service form for a failing lock, opening, reader, intercom, camera, or existing system. Include the affected location, symptom, urgency, and preferred timing.
Request serviceProject + modernization
The property needs a new or multi-opening scope.
Use a site walk for a new installation, building-wide modernization, multiple openings, new wiring, or a scope that needs design and coordination.
Request a site walkField guides
Understand the opening before work is scoped.
These guides explain common symptoms and hardware relationships without requiring a customer to diagnose the part themselves.
Bay Area service
Commercial service from Santa Clara outward.
Explore the local service page for the property, then use the same service form below to describe the actual problem.
Santa Clara
Santa Clara-based service for commercial, multifamily, and mixed-use properties.
View local service →San Jose
South Bay commercial, multifamily, and mixed-use properties.
View local service →Fremont
Warehouses, business parks, multifamily properties, and flex sites.
View local service →Oakland
Commercial buildings, shared entries, gates, cameras, and door hardware.
View local service →Palo Alto
Office, campus, mixed-use, and multifamily security planning.
View local service →San Francisco
Dense urban properties, shared doors, deliveries, and visitor entry.
View local service →Before requesting service
Commercial service FAQ
Yes. Elwin handles commercial locksmithing, door and hardware repair, access-control troubleshooting, intercom repair, camera troubleshooting, maintenance, and smaller commercial installations in the Bay Area.
Service