Buildings with 20 or more units
Elwin loads the resident directory and sets delivery and leasing-office access before the panel goes live.
Oakland multifamily
Elwin Security installs, replaces, repairs, and supports apartment intercoms for Oakland buildings. The scope is the video panel at the lobby door or gate, the electric strike or maglock that releases the door, the wiring and power behind the panel, and the resident directory the property team runs.
Use case
Census table B25024 (ACSDT5Y2024) lists a total of 191,713 for Oakland city, California, with a margin of ±1,540.
Elwin loads the resident directory and sets delivery and leasing-office access before the panel goes live.
The cited Oakland rent adjustment source says an owner does not need to petition the Rent Adjustment Program before taking increases based on the CPI or banking, but is required to petition for other increases, including increases based on capital improvements, increased housing services, and uninsured repair costs. An attorney decides how the ordinance applies to your building.
Service focus
Two questions decide the scope: what the lobby door or gate needs to release, and how the cost is treated under the Rent Adjustment Program.
The amortization schedule lists 'Entry Telephone Intercom' at 10 years, 'Electrical Wiring' at 10, and 'Locks' at 5. Credit is given only for improvements 'completed and paid for within the twenty-four (24) month period prior to the date the petition for a rent increase based on the improvements is filed.' How the regulations apply to your building is decided by the RAP hearing officer or your attorney.
Site walk
The site walk turns the building's condition and its rent rules into a door-by-door plan.
Where visitors arrive, where the current push-button or telephone-entry panel sits, how deep the wall is behind it, and whether the mailbox wall or the lobby jamb can take the new panel.
The lock on the lobby door and any gate, whether the door is fire-rated or an exit door, and what request-to-exit and closer hardware is present. Elwin services door hardware, including on fire-rated doors; your fire marshal or AHJ determines compliance.
The nearest circuit for the power supply, the network drop at the entry, and the cable route back to the equipment location.
Whether the units are registered and covered by the Rent Adjustment Ordinance. The cited City registration page says the following units are subject to these ordinances and must be registered when rented or available for rent: 'Units in multifamily (2+ units) properties built prior to April 1, 2016.' Your attorney decides how that applies to your building.
Scope details
The Rent Adjustment Program regulations address part of this scope. A site walk shows which of these apply to your building.
A video intercom panel at the lobby door or pedestrian gate, surface- or flush-mounted, with resident directory, delivery access, and visitor video calls set up for the property team. Where a push-button panel exists, the old cutout and its wiring path are measured on the site walk.
The electric strike, maglock, or gate operator relay the panel triggers, with request-to-exit and door-position inputs.
Panel power, lock power, the network drop, and the conduit or cable route from the entry to the equipment location.
The cited Oakland rent adjustment regulations say 'Documentation of improvement costs with proof of payment (i.e., invoices, receipts, and/or canceled checks) must be presented' for costs used to justify the proposed rent increase. Keep the itemized proposal, the invoice, and the proof of payment for the panel, the release hardware, the wiring, and labor. An attorney decides how this applies to your building.
Process
The process keeps the panel choice tied to the door, the wiring, and the records the RAP regulations name for a petition.
Measure the panel location, identify the lock and closer on the lobby door and any gate, trace the cable path, and note the building's year built, unit count, and registration status.
Result: A scope with the panel model, release hardware, and wiring path before anything is ordered.
Mount the panel, land the lock and request-to-exit wiring, connect power and network, and test the release from the panel and from the exit side.
Result: Each door releases correctly before the directory is built.
Load the resident directory, set delivery and visitor access, walk the property team through adding and removing residents, and hand over the itemized invoice and proof of payment.
Result: The property team can run the intercom and holds the records the RAP regulations name for a petition.
Field proof
Elwin scopes the video intercom panel, the gate lock, and the release wiring as one entry.
The lobby door or gate, the lock, and the release wiring are scoped as one entry.

Elwin scopes the panel and the gate lock together.
Yes. Elwin Security is Santa Clara-based and serves the San Francisco Bay Area, and installs, replaces, repairs, and supports video intercoms for Oakland apartment and mixed-use buildings. The scope covers the panel, the lobby door or gate release, the wiring and power, and the resident directory.
Site walk
Tell Elwin what is not working, what systems are already on site, and which access points matter most. The next step is a scope grounded in the building, not a generic product list.